When it comes to word selection, especially at work, it becomes challenging as you exert effort all the time to maintain a productive and can-do attitude.
So, it would be best if you were mindful while talking to your colleagues and managers. Below are the words you need to avoid at work to avoid being disrespectful or aggressive in your conversations.
- "That's not my job."
Instead of using this phrase, try to remind your coworker in a friendly way that your job responsibilities don't include this task, and then tell him/her that if you've sometime after accomplishing your tasks, you'd be happy to help him. That's how you show your coworker that you're giving support to him, respectively.
- "I don't know."
Okay, you also do not have to be Mr. Know it All, but instead, you should demonstrate that you're interested in finding out how to do it. Ask any of your colleagues who know or Google it. Show your bosses that you're eager to learn new things.
- "I'll try."
This is a very ambiguous statement. If your coworker hears this from you, he will get confused about whether you'll do the job or no. Moreover, you're giving the feeling that you're not trying to do your best. Indeed, you will not always be able to accomplish every assigned task, but at least be direct. Say that you'll do it, and if you find any difficulties after that, you can ask for help.
- "I don't like working with him/her."
Not two people are the same, so you're not obliged to like or not like any of your coworkers. Yet, in the workplace, there's no place for feelings or emotions. You have to act professionally and deal with everyone on an equal basis with no bias. Strength lies in differences, not in similarities. Take advantage of every character to build a strong team that can add value to your personal and professional progress and the company's growth.
- "It's impossible; I can't do it."
Nothing is impossible. The word itself says:" I'm possible." Try to train yourself to look from the right perspective and weigh all opportunities. Don't be uncooperative and dismissive in work. Create a mindset of can-do. Instead, focus on finding solutions to problems, not reasons to quit.
- "I'm too busy. I can't do more tasks."
Who is not busy struggling to accomplish his tasks? And this is why your coworker asks for your help, so when you reply saying "I can't do" or "I'll not do," he feels that you don't want to help. Instead, tell him that you're busy now doing a task, and you'll check his task with him at 1 p.m., for example. This shows that you respect him and dedicates a specific time for him to discuss the issue.
Words are free. It's how you use them that may cost you.